Kyle Rayner
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Latest activity by Kyle Rayner
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Kyle Rayner created an article,
How do I file a claim?
On both the Report a Claim page as well as at the top of the Report a Claim WebScheme page, we first ask you to identify the general type of claim from the selection box above, and press the “Submi...
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Kyle Rayner created an article,
How do I setup 2 Factor Authentication?
Setting Up and Authenticating with Multi-factor Authentication (MFA) Besides your username and password, Okta MFA prompts you for a second factor before logging you in. The product supports a v...
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Kyle Rayner created an article,
Incorrect Course Progress
Are you experiencing incorrect progress (%) tracking in your learning (including Virtual labs / Video Courses / Practice Exams)?If you completed your course and activities, we ask that you allow up...
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Kyle Rayner created an article,
What if my video is not working?
Our videos are hosted using Vimeo, which requires 3rd party cookies to be enabled in order to function correctly.How to TroubleshootIf you have any extensions or a firewall that may be blocking or ...
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Kyle Rayner created an article,
What should I do if my card was declined or isn't working?
We understand that it can be frustrating if your card is not working. But don't worry; there are a few things you can try to get it working again. There are two common reasons your card may not wor...
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Kyle Rayner created an article,
How Do I activate a Replacement Card?
Do you need help with activating a replacment card? So you got your new Brightwell replacement card. Now what? Log in to your account at brightwellnavigator.com or in the Brightwell Navigato...
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Kyle Rayner created an article,
What is covered by Warranty?
Need to know what is covered by warranty? All product items are covered by warranty. This includes the following items: All internal mechanisms. Components and brackets. Repairs and/or replacemen...
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